Privacy Policy for Kripalu Kripa Sagar
Last updated: August 1, 2025
Kripalu Kripa Sagar (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Kripalu Kripa Sagar (the “App”).
By downloading, installing, or using the App, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
- User Account Data: If you register or create an account, we collect your name, email address, and any profile details you provide.
- Support & Feedback: Messages you send via in-app feedback, contact forms, or email (kripalukripasagar@gmail.com).
- Content Contributions: Any text, images, audio, or video you upload or share within the App (e.g., comments, devotional submissions).
1.2 Usage Data
- App Analytics: Information about your interactions with the App (screens visited, features used, session duration).
- Crash Reports: Diagnostic data when the App malfunctions (device type, OS version, error logs).
1.3 Device and Technical Data
- Device Information: Hardware model, OS version, unique device identifiers, language and time zone.
- Network Information: IP address, mobile carrier, and connection type.
1.4 Location Data (Optional)
- Approximate Location: With your permission, we may collect coarse location (city-level) to personalize content.
2. How We Use Your Information
- To provide and maintain the App’s features and services.
- To communicate with you about updates, newsletters, or support responses.
- To improve our offerings through analytics and usage patterns.
- To protect our rights, users, and the App from fraud and abuse.
- For compliance with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery).
- Legal Authorities: If required by law or to protect rights and safety.
- Business Transfers: In connection with a merger, acquisition, or asset sale, subject to confidentiality.
4. Third-Party Services and Links
- Analytics & Crash Reporting: We use services such as Google Analytics for Firebase. Please review their privacy policies.
- Payment Processors: In-app purchases are handled by Google Play; we do not see your full payment details.
- External Links: We may link to external sites; we are not responsible for their privacy practices.
5. Data Security
We implement reasonable safeguards to protect your personal data. However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes in this Policy, unless a longer period is required by law.
7. Children’s Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, please contact us to have it deleted.
8. Your Rights and Choices
8.1 Access and Correction
You may review or update your account information in the App’s profile settings.
8.2 Data Deletion
You can request deletion of your data by:
- Using the “Delete My Data” feature in the App’s settings, or
- Sending an email to kripalukripasagar@gmail.com with subject “Data Deletion Request.”
We will respond within 30 days and remove your data, unless legally required to retain it.
8.3 Opt-Out of Marketing
To stop promotional communications, follow the “unsubscribe” link in our emails or disable notifications in your device settings.
9. Changes to This Privacy Policy
We may update this Policy occasionally. When we do, we will revise the “Last updated” date. Please review periodically.
10. Contact Us
If you have questions or concerns, contact us at:
Email: kripalukripasagar@gmail.com
Address:
Radha Govind Mandir,
Zirakpur, Chandigarh, India